Created 19/08/2021

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this Website.

The Website is owned and operated by The Brain Booster (‘we’/’us’/’our’), a limited company registered in England and Wales under company number: 13162484

The term ‘you’ refers to the user or viewer of our Website. By browsing on or using the Website, you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.

1. Use of the Website

1.1. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.

1.2. We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at any time because of: server or systems failure or other technical issues; reasons that are beyond our control; required updating, maintenance or repair.

1.3. You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.

1.4. We reserve the right to make changes to the information or materials on this Website at any time and without notice to you.

1.5. You may not use the Website for any of the following purposes:

1.5.1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;

1.5.2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaching any applicable local, national or international laws, regulations or code of practice;

1.5.3. Gaining unauthorised access to other computer systems;

1.5.4. Interfering with any other person’s use or enjoyment of the Website;

1.5.5. Breaching any laws concerning the use of public telecommunications networks;

1.5.6. Interfering with, disrupting or damaging networks or websites connected to the Website;

1.5.7. Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner.

1.6. In addition, you must not:

1.6.1. Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the

Website;

1.6.2. Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it;

1.6.3. Attack the Website via a denial-of-service attack or a distributed denial-of service attack;

1.6.4. Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website;

1.6.5. A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

2. Variation
We may update these Terms from time to time and will notify you of any changes by making a suitable
announcement on the Website. The changes will apply to the use of the Website after we have given
notice. If you do not wish to accept the new terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms.
3. Intellectual property

3.1. The content of the Website (including but not limited to graphics, logos, images and software) is subject to terms of this Agreement. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network).

3.2. You acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us.

3.3. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

3.4. You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.

3.5. No licence is granted to you in these Terms to use any of our trade marks or those of our affiliated companies.

4. External links
4.1. To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or
indirectly, for:

4.1.1. The privacy practices of such websites;

4.1.2. The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources;

4.1.3. The use which others make of these websites;

4.1.4. Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources.

5. Limitation of liability and indemnity
5.1. The Website is provided by The Brain Booster (Lincs) Ltd without any express or implied warranties or guarantees. You must bear the risks associated with the use of the internet.

5.2 We do not assume any liability for any viruses or any other disabling features that affect your access to or use of the Website.

5.3 We do not assume any liability for any incompatibility between the Website and other websites.

5.4 The Brain Booster (Lincs) Ltd assumes no liability for any modification, suspension or discontinuance of this Website, domain name or services.

5.5. Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:

5.5.1. Death or personal injury resulting from our negligence

5.5.2. Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability

5.6. We will not be liable for any use of the Website including, without limitation, direct, incidental or consequential loss of damages whether arising from any loss of revenues, profits, business interruption, loss of programs or otherwise.

5.7. You agree to fully indemnify us against all losses, liabilities, costs and expenses, including reasonable administrative and legal costs suffered or incurred by us, all damages awarded against us as a result of any settlement agreed by us arising out of any breach of these terms and conditions by you or other liabilities arising out of your use of this Website.

6. Governing law and jurisdiction

6.1. The Website is controlled and operated in the United Kingdom.

6.2. These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

Protecting your personal details on our website. Updated: 19 August 2021
The Brain Booster (Lincs) Ltd. knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (‘Website Terms’). By accepting our Website Terms or by visiting https://thebrainbooster.uk/ (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy.

The Website is brought to you by The Brain Booster (Lincs) Ltd. The Brain Booster (Lincs) Ltd believes it is important to protect your Personal Data. This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data, and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms and Conditions.

When we first obtain Personal Data from you we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can do this by ticking the relevant box on the contact form. You may change your mind at any time by emailing us at the address below.

1. Collecting Information
We may collect Personal Data about you from a number of sources, including the following:

1.1 From you when you agree to take a service or product from us, in which case this may include your contact details and how you will pay for the product or service.

1.2 From you when you contact us via our website contact form with an enquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.

2. Using Your Personal Information

2.1 Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfil these purposes:

2.1.1 In order to respond to and/or fulfil your enquiry emailed to us via our contact form and in order to help us to identify you when you contact us.

2.1.2 To allow us to contact you for business purposes such as sending estimates, invoices and general business correspondence.

2.1.3 To allow us to contact you in any way (including mail, email, telephone, visit, text or multimedia messages) about products and services offered by us where

2.1.3.1 these products are similar to those you have already purchased from us,

2.1.3.2 you were given the opportunity to opt in to being contacted by us at the time your Personal Information was originally collected by us and at the time of our subsequent communications with you, and

2.1.3.3 you have not opted out of us contacting you.

2.2 We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.

2.3 We may allow other people and organisations to use Personal Data we hold about you in the following circumstances:

2.3.1 We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email along with accountancy services. Those parties only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy. From time to time, these other people and organisations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

2.3.2 If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.

2.3.3 If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.

2.4 Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.

3. Protecting Information We have strict security measures to protect Personal Data.

3.1 We use a secure online accountancy service that stores all of our business contact details and generates all estimates and invoices sent.

3.2 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

4. The internet

4.1 If you communicate with us using the Website contact form, we may occasionally email you about our services and products unless you have decided to opt out at the time of submitting your enquiry. You can also always send us an email (at the address set out below) at any time if you change your mind.

4.2 Please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered – this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of Personal Data that is beyond our control

5. Links

5.1 The Website may include third-party links to other websites. We do not provide any personally identifiable customer Personal Data to these third-party websites.

5.2 These third-party websites and advertisers, or internet advertising companies working on their behalf, sometimes use technology to send (or ‘serve’) the advertisements that appear on the Website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about internet advertising companies (also called ‘ad networks’ or ‘network advertisers’), including information about how to opt-out of their information collection.

5.3 We exclude all liability for loss that you may incur when using these third party websites.

6. Further Information

6.1 If you would like any more information or you have any comments about our Privacy Policy, please email us at enquiries@thebrainbooster.uk

6.2 We may amend this Privacy Policy from time to time without notice to you, in which case, we will publish the amended version on the Website. You confirm that we shall not be liable to you or any third party for any change to this Privacy Policy from time to time. It is your responsibility to check regularly to determine whether this Privacy Policy has changed.

6.3 You can ask us for a copy of this Privacy Policy and of any amended Privacy Policy by writing to the above address or by emailing us at enquiries@thebrainbooster.uk This Privacy Policy applies to Personal Data we hold about individuals. It does not apply to information we hold about companies and other organisations.

6.4 If you believe we store or process information about you, you can e-mail us at
enquiries@thebrainbooster.uk or write to us at the address above to request a copy of this information and/or information about how we use this information. We will then take steps to verify your identity, before responding to your request. There is no fee payable for this service.

6.5 We aim to keep the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you, we will delete it or correct it promptly. Please email us at enquiries@thebrainbooster.uk or write to us at the address above to update your Personal Data.

6.6 If you have any reason for complaint in regards to how we handle personal data please contact us immediately. You also have the right to complain to the Information Commissioners Office.

Cookie Policy

Cookies

When we provide services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer. These are called ‘cookies’.
These cookies cannot be used to identify you personally and are used to improve services for you, for example through:

• Letting you navigate between pages efficiently
• Enabling a service to recognise your computer so you don’t have to give the same information during one task
• Recognising that you have already given a username and password so you don’t need to enter it for every web page requested
• Measuring how many people are using services, so they can be made easier to use and that there is enough capacity to ensure they are fast

www.allaboutcookies.org
www.youronlinechoices.eu
www.google.com/policies/technologies/cookies/

Users typically have the opportunity to set their browser to accept all or some cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these options, of course, means that personalised services cannot be provided and the user may not be able to take full advantage of all of a website’s features. Refer to your browser’s Help section for specific guidance on how it allows you to manage cookies and how you may delete cookies you wish to remove from your computer.

Multiple cookies may be found in a single file depending on which browser you use.
The cookies used on this website have been categorised based on the categories found in the ICC UK

Cookie guide, as follows:
Category 2: performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

The list below shows the cookies that we use, other than those that are strictly necessary to this service.

If you have any queries about these, or would like more information, please contact our Data Protection Manager at enquiries@thebrainbooster.uk

Cookie name Description
ANOID_FS, ANOID, VISID
These sessional first party cookies are used to collect anonymous information about the number of visitors to the site, the pages they visited and where visitors have come to the site from. This information enables us to analyse how our website is used and helps us to improve your experience within our website. This cookie does not contain any personal information other than your IP address.

visitorDeviceClass
This sessional first party cookie identifies the device you are using to access the website e.g. desktop, mobile, tablet. This cookie is for the purpose of customising the user interface for the device you can use to access the website.

ASP.NET-Sessionld
This sessional first party ID cookie is created to identify a specific user currently using the website when there are multiple people using the website at the same time. This is used for functionality and security purposes while users login or use contact forms.

By using this website, you agree that we can place these types of cookies on your device.

For your information please read our attached Privacy Policy and Terms and Conditions.
We aim to keep your contact details accurate and up to date. Please inform us immediately if any details are incorrect and we will delete it or correct it promptly. Please email enquiries@thebrainbooster.uk

Reg England & Wales No. 1316248